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Sponsor Fulfillment Coordinator

Full-Time Employee / Remote

Sustainable Brands® is the premier global community of brand innovators who are shaping the future of commerce worldwide. Since 2006, our mission has been to inspire, engage, and equip today’s business and brand leaders to prosper for the near and long term by leading the way to a better future. Digitally published news articles, internationally known conferences and regional events, a robust e-learning library, and peer-to-peer membership groups all facilitate community learning and engagement throughout the year. Sustainable Brands is a division of Sustainable Life Media. Our team is a diverse mix of media, sustainability, and business experts, working out of remote offices across the globe. We are a team of fun individuals passionate about the role brand and business play in creating a sustainable and regenerative future. If you are inspired by working with others whose purpose is to have a lasting impact on the world, you’ll fit in well here.

Summary of the Role:

The Sponsor Fulfillment Coordinator is responsible for managing engagement and client fulfillment for sponsors of our live and virtual events as administrative duties to support sponsor engagement of our digital platform. The main focus of this role encompasses event planning and sponsor fulfillment across our Events and Digital lines of business, including planning and execution of live and virtual expos, as well as managing external and internal stakeholder communications. This includes a mix of administrative duties, client relations, and creative planning to help craft engaging experiences for attendees, exhibitors, and sponsors.

Why You?

You are a highly organized and motivated planner with experience in events, possessing exceptional customer service skills and able to represent SB in conversations with our clients and community. This is a customer-facing role that requires professionalism while interacting with clients through email and zoom calls. You know how to impress clients while keeping our internal team organized and on the same page about our key customers.

Job Responsibilities

Sponsor Fulfillment, Live and Virtual Events

  • Function as the point of contact for sponsors and exhibitors at our live and virtual events --lead onboarding calls, manage sponsor communications, and support sponsors with registration
  • Maintain well-organized documentation and update client information in Salesforce
  • Ensure sponsors are accurately represented on the website, signage, program, event marketing, and other relevant locations.
  • Administrative duties to support sponsor fulfillment, including uploading logos onto website and virtual event platform, creating virtual expo booths, creating registration codes, filing contracts, etc.
  • Create and send post-event sponsor surveys and impact reports for each event

Event planning and Expo Hall

  • Plan and coordinate expo hall logistics including working with vendors such as decorator, catering, and AV.
  • Help exhibitors ideate on engaging activities
  • Work closely with the Event Operations team to coordinate special events and activities relating to sponsor engagement

Digital Fulfillment

  • Assist with the production of webinars -- set up webinar registration and attendee reminder emails in Pardot and webinar landing page on the SB website
  • Execute post-production of webinars, including editing and posting to Digital Library and Vimeo
  • Prepare digital impact reports
  • Assist with collecting assets from digital partners. Schedule and manage sponsored advertising on the Sustainable Brands website and newsletters

What We're Looking For

  • Bachelor's degree and 2+ years of relevant experience
  • Experience planning corporate events or expos
  • Exceptional at customer service including strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Ability to identify needs and take action in ambiguous situations
  • Knowledge of online platforms including Google Suite. Basic knowledge of Salesforce, WordPress, Google Ad Manager or Photoshop a plus
  • A team player who communicates well across the organization

Posted January 5, 2021

Apply Now

If you are interested in this role, please send your resume with an interesting, personal cover letter to [email protected]. Be sure that the title of the role is in the subject field.

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