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Why Outsourcing Customer Service Kills Purpose-Driven Brands
Why Outsourcing Customer Service Kills Purpose-Driven Brands

4 years ago - In 2013, TOMS made a terrible mistake: We outsourced Customer Service. If you’re building a purpose-driven business and considering a major “cost-cutting” decision, please learn from our mistakes. The “soul” of your brand may be at stake!

Trending: Collaborations Fostering Next-Gen Solutions for Coffee Cups, Paper Packaging
Trending: Collaborations Fostering Next-Gen Solutions for Coffee Cups, Paper Packaging

5 years ago - Environmental NGO Canopy rallies apparel brands around better paper packaging; and six graduates of the NextGen Circular Business Accelerator prepare to bring their their sustainable coffee cup solutions to market.

Ask First, Give Second: The One-for-One Giving Model Gets a Revamp
Ask First, Give Second: The One-for-One Giving Model Gets a Revamp

5 years ago - Ideally, Western companies should adopt an attitude of Ask First, Give Second. We’d all benefit if we empowered those who will receive the donations to determine what they need most, rather than making that decision for them.

The Gen Z Breakthrough Brands and Why They Love 'Em
The Gen Z Breakthrough Brands and Why They Love 'Em

5 years ago - What Gen Z want from brands is the new Holy Grail for marketers — you only have to look at the myriad surveys and reports published recently that seek to analyze their preferences and intentions. This obsession with Gen Z is understandable — after all, this new generation of consumers already are two billion strong and have a combined $44 billion in purchasing power.

Can We 3D Print Our Way to Plastic-Free Oceans?
Can We 3D Print Our Way to Plastic-Free Oceans?

6 years ago - It’s estimated that nearly 8 million tons of plastic flow into our oceans every year; even more goes into landfills. While there are many great companies focused on recovering this plastic, there is one developing a plan for what to do with those millions of tons after the cleanup is done.

Turn Any Venture Into a Brand — by Caring Deeply About a Mutual Cause
Turn Any Venture Into a Brand — by Caring Deeply About a Mutual Cause

6 years ago - This is an excerpt from Fabian Geyrhalter’s upcoming book, Bigger Than This: How to Turn Any Venture Into an Admired Brand. One of eight traits discussed in Bigger Than This is ‘cause,’ which we dive into here …

For World's Most Purposeful Brands, Collaboration Is Key for Putting Purpose Into Practice
For World's Most Purposeful Brands, Collaboration Is Key for Putting Purpose Into Practice

8 years ago - British creative consultancy Radley Yeldar (RY) has launched the 2016 Fit for Purpose index, ranking the world’s most socially, environmentally and economically purposeful companies. The overall trend that surfaced in this year’s index was collaborative thinking; the top purposeful brands are collaborating with stakeholders and partners within and outside the company to embed purpose in authentic and meaningful ways.

3 Lessons in Innovation Every Organization Can Learn From (RED)
3 Lessons in Innovation Every Organization Can Learn From (RED)

8 years ago - When (Red) was founded by Bono and Bobby Shriver back in 2006, it was born out of necessity. The Global Fund — an organization dedicated to fighting diseases such as AIDS, TB, and malaria in the developing world — had launched in 2002, with a commitment to garner private sector engagement and raise funds from governments in an effort to accelerate the end of AIDS. But the private sector was not biting, contributing only $5 million in the Global Fund’s first four years. This low level of funding threatened to jeopardize ongoing commitment levels from the public sector.

Beyond Good Intentions: Tweaking the Buy One, Give One Model
Beyond Good Intentions: Tweaking the Buy One, Give One Model

8 years ago - While these models were implemented with the best of intentions, their lack of a holistic approach to the problems they’re aiming to address undermines a key selling point for mission-driven business models: the mutual benefits of improved reputation and profits.

Purpose to the People: How Brands Can Turn Crowds of Consumers Into Movements of Change
Purpose to the People: How Brands Can Turn Crowds of Consumers Into Movements of Change

8 years ago - Purpose brands that are authentic in creating a positive contribution to society while focusing on the delivery of great products and services are outgrowing other competitors. A clear purpose drives consumer preference and motivates employees, accelerating business results and positive change.

Courageous Companies: 7 Corporate Sustainability Pioneers Shaking Things Up
Courageous Companies:  7 Corporate Sustainability Pioneers Shaking Things Up

8 years ago - The bold thinking and actions taken by corporate sustainability trailblazers often challenge the status quo and alter the concept of a company’s role in society. The following companies are leaders. They have taken principled stances or have implemented innovative programs that lead to better social and environmental conditions. In some cases, a company is included here just because of some radical statement from the CEO. But, they are the kinds of statements and actions we need if we are to move past incremental improvements and achieve transformative change on our way to sustainability.

TOMS Launches Social Entrepreneurship Fund
TOMS Launches Social Entrepreneurship Fund

8 years ago - Apparel brand TOMS, the poster child of the one-for-one business model, is taking its support for fellow purpose-driven businesses to the next level. The newly launched TOMS Social Entrepreneurship Fund is investing in up-and-coming startups that can make a difference.

Back to the Roots Discusses $2 Million Investment From Top Food, Tech CEOs
Back to the Roots Discusses $2 Million Investment From Top Food, Tech CEOs

9 years ago - Oakland-based food startup B​ack to the Roots (BTTR) today ​announced the close of its first round of funding, raising $2 million to accelerate its mission to undo food and build the “new Kraft Foods.”

SB'15 Istanbul Kicks Off Sustainable Brands' 'How Now' Theme
SB'15 Istanbul Kicks Off Sustainable Brands' 'How Now' Theme

9 years ago - This week, Sustainable Brands’ third annual Istanbul conference brought together global and local brands, thought leaders and NGOs to explore how to make the shift to a sustainable future. Through this year’s theme, ‘How Now,’ the over 500 attendees witnessed over 90 speakers explore and illustrate How brands are tapping into emerging innovation to successfully scale sustainability to the next level Now. Over 500 attendees came together to discuss how now strategies in the face of changing times and changing consumer behaviors, learn from over 90 speakers and participate in 30 breakouts and 3 workshops throughout two days of the event.

Why I Don’t Like Beyoncé
Why I Don’t Like Beyoncé

9 years ago - I like singing, dancing and snapping like everyone else when it comes to ‘Single Ladies.’ And I totally agree - if you liked it, then you should have put a ring on it. But it still doesn't mean I like Beyoncé.Why don't I like Beyoncé? Very simple, I have no clue who she is. I've never met her and know anything about her life. How I can I like her? What's there to like? I just don't like her. Not even a bit.Make no mistake, I don't dislike Beyoncé either. I am completely ambivalent when it comes to Beyoncé the person. Beyoncé the person is a complete unknown to me and everyone who isn't close family or friends. How can you like or dislike something or someone you simply don't know and have no clue who or what they are?

This year, TOMS' One Day Without Shoes Campaign Allows You to Donate Shoes for Free
This year, TOMS' One Day Without Shoes Campaign Allows You to Donate Shoes for Free

9 years ago - With the rise of brands such as Warby Parker, Soapbox Soaps, Plum Organics and Bombas Socks, the one-for-one giving model has become a popular way for companies to easily tie social impact to consumer product purchases and show just how easy it can be to support a worthy cause.

Cause vs. Purpose: What's the Difference?
Cause vs. Purpose: What's the Difference?

9 years ago - Statistics and surveys make it clear that people want brands to do good in this world. According to the latest Cone/Echo Global Study, 93 percent of today’s shoppers would buy a product associated with a cause, and 65 percent have already purchased a cause-related product in the past 12 months.Accordingly, marketers and the ad agencies that serve them are viewing "cause" as a massive opportunity to sell us more stuff. After all, many of us, myself included, find ourselves regularly paying just a bit more for brands that support our favorite charities. (Shopper marketers call this behavior "cause-to-close.")

Regenerating Trust, Connection, Engagement Key Keynote Themes on #SB14sd Day 4
Regenerating Trust, Connection, Engagement Key Keynote Themes on #SB14sd Day 4

10 years ago - Annie Longsworth of Saatchi & Saatchi S served as MC for our last day at SB’14. Reminding cause-marketers that we do things when we want to and need to and not when we’re told to, Longsworth eloquently introduced a series of plenaries with themes of authentic stories and focused purpose.

Dow's Reverse Osmosis Technology Earns Bronze Edison Award
Dow's Reverse Osmosis Technology Earns Bronze Edison Award

10 years ago - Last week, not long after Dow designated its FILMTEC™ ECO Reverse Osmosis (RO) Elements as its second Breakthrough to a World Challenge, the technology garnered a prestigious Edison Award.

Armani's Acqua for Life Campaign Expands to Sri Lanka, Ivory Coast, Senegal
Armani's Acqua for Life Campaign Expands to Sri Lanka, Ivory Coast, Senegal

10 years ago - The Acqua for Life campaign — a partnership between Giorgio Armani and Green Cross International (GCI) that has been targeting water-scarce communities in West Africa (Ghana) and Latin America (Bolivia and Mexico) to roll out sustainable drinking water systems since its launch in 2011 — announced this week it will now extend its work to Sri Lanka, Ivory Coast and Senegal for the first time this year.