Years ago, while working in a remote Dominican village on a water sanitation
project, I awoke from the chicken coop that served as my sleeping quarters in
extreme agony. With no doctors nearby, and after three bedridden days, a friend
was able to find an over-the-counter treatment that helped me to fully recover.
The experience of not being able to easily access clean water and basic
medicines confirmed for me that a commitment to improve people’s lives requires
a more holistic and integrated approach.
Fast-forward to today, and I doubt you can find a large company that hasn’t
invested in one or more sustainability initiatives. Indeed,
COVID-19 has
highlighted just how critical it is for companies to be clear on what it is they
stand for and to have a robust strategy in place to support that vision. Now,
many corporations are taking it one step further by increasingly embracing a
more systemic approach. Such efforts represent an evolution that goes far beyond
being “green” or
philanthropic
(both of which are undeniably good), by embedding a sustainability strategy
across all departments as part of a company’s normal operating business.
So, how does an organization make sustainability an integral part of its
business operations? How can it be transformed from a siloed set of actions to a
more enduring, systemic model? As each company has its own culture and
complexities, there is no single recipe for success — but there are several
considerations that I think can be applied to almost any organization.
Focus on what you do best, but remember: What gets measured, gets managed
A company’s contribution to sustainability should be aligned with its unique
value proposition. Focusing on goals within your sphere of influence is the best
way to perpetuate sustainable business practices. Done well, sustainability
commitments become embedded into all aspects of the business — across the entire
value chain — and can be measured with the same rigor as a company’s financial
targets.
At Bayer, we have organized our
sustainability goals under our vision of “health for all, hunger for none” —
consistent with our mission as a life science company with competencies in
health and agriculture. But a clear vision amounts to more than just words; it
needs to be backed up with an enduring and measurable action plan. This is why,
to stay on track, the Science Based Targets
initiative
reviews our climate-protection targets; and it is why we have created an
external Sustainability
Council to
advise, review and challenge our efforts.
Stakeholder capitalism and leadership commitment
Businesses operate best when they do so from the bottom up. That’s why companies
put so much energy into training, quality control and customer engagement. But
sustainability strategies will never succeed without top leadership’s full
support. And it’s not about paying lip service: Today’s shareholders care about
a company’s actions — so much so that they increasingly expect corporate leaders
to have “skin in the game” when it comes to their sustainability
commitment.
As an example, our Board of Management’s compensation is directly tied to its
performance against sustainability
targets; and it is
auditable,
in the same way as the company’s financial reports. Half of the company’s
quantitative, long-term-incentive sustainability
KPIs
for top management involve reducing its carbon footprint, and half is devoted to
increasing access to health and nutrition for millions of people in underserved
communities.
Be bold, but pragmatic
It’s essential that sustainability targets be practical and meaningful — but
it’s also important that they be bold enough to create a sense of purpose that
is inspirational and challenging, to motivate activity at all levels of the
organization. It need not be sexy; but it must be inclusive and embedded
cross-functionally, so that every part of the business has a defined link to
sustainability in some measurable way. When integrated across the entire value
chain, every function — from R&D, supply chain and finance to HR,
communications, sales and marketing — works seamlessly together to be an impact
generator.
After joining Bayer, I spent my first two months meeting with 180 employees in
different functions across the globe to better understand our Consumer Health
business and to align our 2030 goals. As a result, we identified providing
access to everyday health for 100 million underserved consumers by 2030 as an
unmet need that fits our business and motivates our people.
Don’t go it alone
One of the most important concepts in implementing a successful sustainability
strategy is the recognition that no single entity has the means to do it alone.
Collective impact is crucial if we are to meet the Sustainable Development
Goals. Understanding the
challenges from different perspectives and forging uncommon collaborations
across sectors and industries are key to driving positive change.
Put simply, public-private partnerships with governments and NGOs can greatly
augment a company’s own capabilities. For example, we have a program in
Guatemala on behalf of our vaginal health treatment, Canesten. We
realized that many of the communities in Guatemala did not have easy access to a
healthcare provider; so, if a woman thought she had something like a yeast
infection, it was left untreated or she had to wait until a doctor visited her
village. We partnered with a local NGO to roll out mobile health clinics with
midwives, who are trusted authorities in these communities. These clinics went
into the communities to teach women about vaginal health in a way that they were
receptive to. We’re looking into a range of solutions like this — both real-life
and virtual — to help reach people where it matters.
Making corporate sustainability more sustainable
Embedding sustainability into a company’s operations is more than just a “feel
good” exercise; it also makes good business sense. Recent studies have produced
compelling evidence that companies that commit to robust environment, social and
governance (ESG) targets significantly
outperform those that
don’t. Not only are forward-thinking companies more productive, surveys show
their employees are happier and more motivated — providing a strong incentive
for worker retention and future recruitment.
Throughout my career, whether working in a remote village or for a global
company, one thing has remained consistent: a desire to make a difference.
Although it takes a lot of time, effort and commitment, making sustainability a
key part of your business strategy can create long-term value for the company,
its stakeholders — and quite possibly, the world.
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Global VP and Head of Public Affairs, Science & Sustainability
Published Nov 20, 2020 7am EST / 4am PST / 12pm GMT / 1pm CET