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Hyatt Unveils 2020 Sustainability Strategy

In conjunction with the release of its 2013-2014 Corporate Responsibility Report and hot on the heels of a new commitment to sustainable seafood, Hyatt Hotels has unveiled a set of the ever-popular 2020 environmental goals — the hotel chain says the goals are “designed to strengthen Hyatt’s collective ability to collaborate, inspire and further its commitment to environmental stewardship.”Hyatt says it is significantly expanding the scope of its existing sustainability initiatives and will continue to focus strongly on measuring and reporting progress.

By Sustainable Brands | Published 10 years ago | About a 5 minute read

Hyatt says it is significantly expanding the scope of its existing sustainability initiatives and will continue to focus strongly on measuring and reporting progress.

Known as the Hyatt 2020 Vision, the new environmental goals define a suite of measureable and actionable targets across three focus areas — use resources thoughtfully, build smart, and innovate and inspire.

“The conservation efforts undertaken by Hyatt hotels around the world since formalizing our approach several years ago have had a real impact, resulting in major reductions in greenhouse gas emissions (GHGs) and water and energy usage by property across our portfolio,” said Brigitta Witt, VP of Corporate Responsibility for Hyatt. “With five years and significant momentum under our belt, we saw the opportunity to further our commitment to environmental stewardship in a manner that fundamentally touches every aspect of our business, from the way our hotels are built and operated, to the way we collaborate with our global supply chain, to the way we influence change through the passion and commitment of our colleagues around the world.”

Focus Areas

The Hyatt 2020 Vision focuses on significantly expanding Hyatt’s strategic scope, especially in areas where past efforts have not had as much of an impact due to occupancy fluctuations and rapid business growth in developing markets.

With this in mind, the strategy focuses on three priorities, which Hyatt says were specifically selected not only for their ability to help guide the company’s environmental performance, but also for their ability to touch every Hyatt colleague and community around the globe:

Use Resources Thoughtfully: Hyatt is committed to examining how its hotels source, consume and manage natural resources to serve their guests. The chain will now identify ways for its hotels to reduce energy consumption and GHGs, use less water, produce less waste and make more environmentally responsible purchasing decisions. For example, Hyatt has set the goal to reduce water use per guest night by 25 percent, and within water-stressed areas, Hyatt has set a 30 percent reduction goal. Additionally, Hyatt is elevating its recycling efforts by challenging every hotel to reach a 40 percent diversion rate and setting a TBD recycling goal for renovation waste.
Build Smart: Hyatt will work closely with stakeholders to increase the focus on building more efficient, environmentally conscious hotels across the enterprise. Beginning in 2015, all new construction and major renovation projects contracted for Hyatt-managed hotels will be expected to follow enhanced sustainable design guidelines. Hyatt says it will lead this initiative by mandating that all new construction and major renovation projects for wholly owned full-service hotels and resorts achieve LEED certification, or an equivalent certification.
Innovate and Inspire: This goal reflects Hyatt’s commitment to be a catalyst for bringing more hearts, hands and minds to the table to help advance environmental sustainability around the world. This includes creating a funding mechanism to support the innovation, ideation and acceleration of sustainable solutions within its hotels that can be replicated across the Hyatt portfolio, as well as the broader hospitality industry.

Reporting Progress

Hyatt’s 2020 goals are being debuted in conjunction with the launch of its 2013-2014 Corporate Responsibility Report, which provides a snapshot of the company’s most recent corporate responsibility efforts and achievements.

Major milestones reported include:

Development of the aforementioned responsible seafood-sourcing goals based on a global purchasing audit in partnership with World Wildlife Fund.
The launch of Ready to Thrive, Hyatt’s global corporate philanthropy program focused on literacy and career readiness, which included a $750,000 investment in career readiness programs in Brazil.
Building 11 libraries and supporting reading and writing programs in 30 schools through a new partnership with Room to Read, impacting 30,000 students in India.
Donating 35,000 books to kids in need across the globe through We Give Books and Room to Read.
Donating more than 100,000 volunteer hours in 2013 — a 69 percent increase from 2012.
More than 80 percent of Hyatt hotels recycling at least one or more waste streams.
A reduction in resource-use intensity in each of Hyatt’s three regions compared to 2006 — up to a 20 percent reduction in GHGs, up to a 13 percent reduction in energy and up to a 15 percent reduction in water.
· Required more than 40,000 of its global associates — including housekeepers, front office, concierge, guest services, key service and security personnel, and all management-level colleagues —to complete Human Trafficking Prevention Training. Hyatt also implemented a standard for all of its hotels to have training measures in place.

Speaking of human trafficking, in March Hyatt rival Marriott became one of the first tourism companies to partner with a new global campaign called “Your Actions Count — Be a Responsible Traveler,” aimed at raising awareness about the most common illicit goods and services that tourists might be exposed to while traveling. The campaign provides guidance for travelers to recognize possible incidents of trafficking in people, wildlife, cultural artifacts, illicit drugs and counterfeit goods, and invites them to take action through responsible consumer choices, such as alerting the proper authorities.