Becoming a B Corp was never a decision; it was an inevitability from day one at
Rise. B Corps are companies that use the power
of business to solve social and environmental problems. I'm a firm believer that
the best companies are those whose guiding principles cater to profit and
people and planet. Consumers’ expectations for quality and accountability to
the planet will only continue to get higher.
I am one of those consumers, which is why I started Rise in the first place.
When my wife and I had our first child, I became obsessed with creating a home
that was healthy and
comfortable.
I became increasingly mindful of what products are made of, how they’re sourced,
and how their manufacturing impacts the planet. After heading down too many
research rabbit holes to count, I learned that I was not alone. I decided to
create a resource that would solve my problems and the problems of
sustainability-minded homeowners just like me.
Sticking to our values
With March being “B Corp
Month,”
it was a great opportunity to reflect on how becoming a B Corp has impacted Rise
in our business. Our people and the planet have always been at the center of
what we do, but becoming a B Corp has put our intentions on paper and added a
layer of accountability. If I had to give “B Corp Year One” a theme, I’d say it
was all about transparency.
Our daily mantra is “Rise is an unbiased resource for homeowners.” That sounds simple
enough, but in the world of content marketing, it’s easier said than done. You
wouldn’t believe the amount of pressure and opportunities that exist to accept
payment in exchange for articles, videos and features. Sponsored content is a
legitimate and successful model, but it doesn’t suit our business.
In an industry where it’s hard to tell the news from the ads, we’ve made a
commitment to do NO sponsored content.
In an industry where it’s hard to tell the news from the ads, we’ve made a
commitment to do NO sponsored content. Companies cannot pay Rise to mention them
in articles or videos. Period. As our user base grows, we face more and more
opportunities to leverage that revenue stream, and day after day we confidently
say “no.” Our values are clearly defined on paper thanks to the B Corp process,
and we have zero plans on veering from them.
Becoming a B Corp was a huge step for us, but I know with certainty that we
would be committed to the same values of transparency and sustainability had we
not pursued the designation. The Triple Bottom Line is in our DNA and our
customers appreciate that. Do we sometimes feel pressured to pursue ad revenue
streams? Absolutely. Will we change our minds? Absolutely not.
Commitment to the big things
Our customers are building professionals and manufacturers that are committed to
creating homes that are efficient, durable and promote the health of homeowners.
We want to work with companies who see our mantra of “unbiased resource for
homeowners” as an asset, not a drawback. Customers who share our values for
sustainability and transparency love us for it, and we love them, too.
When I started reflecting on our first year as a B Corp, I was excited to brag
about our ban on single-use plastics, our unlimited vacation policy, the
drive-less program, and Environmentally Preferred Purchasing (EPP). There have
definitely been challenges with these policies — like our favorite restaurant
only having plastic take-out containers, or someone forgetting their reusable
mug while on a coffee run. The team will never let me forget that time we went
without coffee for a month because I couldn’t find a machine that meets our high
standards for environmental impact. You could say we have some room to grow when
it comes to the “little things,” so we’re looking forward to upping our game in
time for our B Corp recertification in 2022.
We commit to the “big things” (the planet, our people and profits) in a big way
by being extremely honest with our employees, our customers, our shareholders,
and the millions of homeowners who visit buildwithrise.com. Rise has big plans
ahead, and with our B Corp values at our side, I feel confident in our ability
to make the right moves.
Consumers are demanding more from the companies they buy from, and those who
don’t adapt to these new standards will be rightfully left behind. B Corps (and
aspiring B Corps) need to set an example by making the triple bottom line more
than a requirement for their certification. Make it the definition of who you
are as an organization.
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Founder & CEO
Rise
Matt Daigle is founder and CEO of Rise — the leading online authority in sustainable home improvement.
Published Mar 6, 2020 7am EST / 4am PST / 12pm GMT / 1pm CET