Choosing the right path to sustainable customer delight is no trivial task. After all, you have to arrive at a business model that delivers on customer expectations and is radical enough to make a dent in pressing sustainability challenges of the day. This channel discusses note-worthy principles, methodologies, processes and tools used in business model innovation around the globe.
Published Oct 17, 2013 4pm EDT / 1pm PDT / 9pm BST / 10pm CEST
