What happens when a coffee company known for its ethical sourcing merges with a
major soda group? You see meaningful sustainability commitments extended across
an even wider portfolio of drinks, and a much wider network of suppliers.
In the case of Keurig Dr
Pepper (KDP), the
company is also making progress on one of its environmental sticking points: the
waste generated by individual coffee pods that keep many of us fueled throughout
the day. This year, it will be converting to recyclable coffee pods across the
US. It’s all part of a move towards 100 percent recyclable or compostable
products; and it’s a timely commitment, given the global attention on packaging
waste.
We caught up with Chief Sustainability Officer Monique Oxender, to learn
more about the merging of the two companies and its new “Drink Well, Do Good”
platform.
Keurig Green Mountain was fairly well known for its commitment to sustainability, while Dr Pepper was more focused on philanthropy. What was it like to merge the strategies of two well-established companies into a single vision?
Monique Oxender: Last year’s merger between Keurig Green Mountain and
Dr Pepper Snapple Group provided an opportunity for us to reexamine all
aspects of the business. With sustainability being one of the top priorities for
our leadership team, we took a close look at our corporate responsibility agenda
to identify key areas of strength and areas that needed improvement, to ensure
we could make the most positive impact as the seventh largest food and beverage
company in the United States.
We realized that while the two companies were different, our strengths
complemented each other in ways that enabled us to be a greater force for good
together. For example, Dr Pepper Snapple Group had well-established and
respected community and philanthropic programs, such as Let’s Play; while Keurig
Green Mountain’s integrated policies and practices for responsible sourcing and
manufacturing helped make it a leader in sustainable
coffee.
Throughout our first year as a new company, we never looked at sustainability in
isolation. We engaged business leaders within and outside of our organization to
better understand our strengths, risks and opportunities. A year later,
corporate responsibility remains top of mind for all of us at KDP, and a key
driver in our business actions and decisions. It truly is serving as our North
Star; and our “Drink Well. Do
Good”
platform outlines how we’re going to get there, together. There’s involvement
all the way up and engagement all the way down, whether it’s the leadership team
setting strategy or our frontline employees managing day-to-day implementation.
We’re all working together and are motivated by our ambition to make a positive
impact with every drink.
Where do you see the biggest opportunities to make an impact?
MO: We know how serious the consequences are if we do not all work together
to eliminate waste and that is a top priority at KDP, so our commitment to
convert to 100 percent recyclable or compostable packaging across our entire
portfolio by 2025 is critical. We are pleased to be making steady progress
toward meeting that goal every day. After a successful conversion to recyclable
K-Cup® pods in
Canada
last year, we are now rolling recyclable pods out across the United States. By
the end of 2020, every K-Cup pod we manufacture will be recyclable.
We went a step further beyond just delivering recyclable K-Cup pods on the
shelves. We worked with local recycling companies to make sure our newly
designed K-Cup pods can be processed successfully throughout the recycling
stream. We conducted more than a dozen tests at scale in municipal recycling
facilities throughout North America, which proved our pods can be recovered with
existing equipment — a finding further validated by the Association of Plastic
Recyclers.
Our work in this space is helping to create best practices and momentum for
others. Our collaboration with recyclers actually set new standards for how
objects flow through MRFs, and has benefited other items like yogurt cups. We’ve
joined groups like the World Wildlife Fund’s new ReSource activation
hub
to share what we’ve learned, and glean insights from others addressing the
systemic issue of single-use
plastics.
What will require the biggest change from the business as you pursue your new sustainability goals?
MO: We have demonstrated leadership in sourcing our coffee sustainably, and
we are on-track toward achieving our commitment to responsibly source 100
percent of our coffee and brewers by 2020. We continue to be one of the largest
global buyers of Fair Trade™ coffee and also purchase Rainforest
Alliance® and UTZ certified coffee. The relationships we’ve developed with
both farmers and manufacturing suppliers offer us an understanding of the
challenges our supply chain communities face and insight into how to address
them. We provide support through a variety of approaches — including direct
supplier engagement, investments and industry coalitions. Our intent has been to
provide our suppliers, their employees and their communities with the skills and
tools they need to remain successful, drive sustainable business practices and
positively impact local livelihoods.
We’re looking to apply that model of deep collaboration, transparency and social
impact investment beyond coffee and brewers to other priority commodities and
ingredients in our supply chain, such as aluminum, apples, corn and other
sweeteners. It’s a big undertaking, but we’re up to the challenge.
KDP’s commitment to use 30 percent post-consumer recycled material in packaging is an interesting one, because the current supply of recycled plastic is limited. Will KDP need to get involved in increasing supply — and if so, how?
MO: With our new recycled content commitment, we have a vested interest in
ensuring North America generates an abundant supply of quality recycled content.
That means people need to recycle more and recyclers need to improve sortation.
We can’t do it alone, so we have to partner to make this happen.
Partnerships are a big part of who we are as a company, and we will continue to
collaborate across the industry as we work collectively toward a circular
economy, where
valuable items live long beyond their first use. I previously mentioned the work
we’ve done with recycling facilities to prove that #5 plastic coffee pods can
make it successfully through their stream, and are a valuable addition to the
yogurt cups and butter containers they are already collecting. In addition,
we’ve invested in the Closed Loop
Fund to address
recycling system bottlenecks; and partnered with the Ellen MacArthur
Foundation to help grow the circular economy. We team up with The Recycling
Partnership and Keep America Beautiful, and work directly with
municipalities to educate and encourage communities to practice recycle-right
behavior.
It’s going to take leadership and teamwork across the value chain to make the
transition from single-use to a regenerative, circular economy; but we’re driven
to play an active role in achieving that future.
As a merged company, KDP has even more scale now than before. What are the pros and cons of this scale?
MO: A benefit of our new scale is being able to provide a wider variety of
beverages to our customers. From Mott’s Sensibles juices to our Fair
Trade-certified Green Mountain Coffee Roasters coffee, our goal is to
satisfy any consumer beverage need — anytime, anywhere. We strive to build a
well-balanced portfolio, one that today already includes 300 ready-to-drink
options with less than 100 calories. And we will continue to invest in R&D and
innovate, so that we’re responding to our consumers’ needs and providing more
drinks with less sugar. Our combined resources enable us to do this faster, and
on a much larger scale.
On the flip side, this also means that we have an expanded — and more varied —
supply chain. We have to be thoughtful and consider our impact at every step,
from the resources we depend on to make our products to the materials we use in
our packaging. We are looking across our value chain to identify where we can
make more of a positive impact, tackling important issues through partnership,
innovation and investment. This is just the beginning.
Keurig Dr Pepper just released its first corporate responsibility report as a
combined company; click
here
to read it.
Get the latest insights, trends, and innovations to help position yourself at the forefront of sustainable business leadership—delivered straight to your inbox.
Published Sep 10, 2019 8am EDT / 5am PDT / 1pm BST / 2pm CEST