As a company that offers a wide spectrum of business solutions — ranging from
advanced product development technologies to real time supply chain logistics
data — Flexis reaping the benefits of integrating sustainability into its work.
The company is investing heavily in employee training and education, which is
helping it do great things such as give new life to e-waste, run reverse
logistics, provide highly efficient LED lighting, and utilize solar trackers to
maximize solar energy. Naturally, that’s just the beginning. Across the entire
strategy, Flex can feel the difference from customers, employees and investors.
We caught up with Maria Sepulveda, Global Sustainability Director at Flex,
to learn more about what the company is doing on education and beyond.
What does Flex do, and who are your customers?
Maria Sepulveda: Flex is the Sketch-to-Scale® solutions provider that
designs and builds intelligent products globally. With approximately 200,000
employees across 30 countries, we provide innovative design, engineering,
manufacturing, real-time supply chain insight and logistics services to
companies of all sizes across industries and markets.
We have customers across several industries, including automotive,
telecom, enterprise compute, consumer, home appliances,
connected living, energy, healthcare and industrial.
How does Flex make sustainability a part of its strategy, while serving a variety of industries globally?
MS: Sustainability is a core part of our business and operations, with a
solid governance structure and guiding vision for our CEO and Board of
Directors. Aligned to the Sustainable Development
Goals
(SDGs), our sustainability strategy is based on five cornerstones —
people, community, environment, innovation and integrity.
Just last year, we joined the UN Global Compact, the largest sustainability
corporate initiative in the world.
In alignment with our strategy, we established the Flex 20 by
2020
sustainability goals. We implement these goals at each of our sites through the
collaboration of all departments and our global, regional and local teams.
We integrate sustainability into every aspect of our business and across our
entire supply chain. We embrace sustainable business opportunities and translate
them into innovative, efficient services and products, contributing to a greener
technology industry. For example,
Sinctronics transforms
various e-waste into raw
materials
that can be used to manufacture new products. Our global logistics services
include — among others — reverse logistics, repair and refurbishment of a range
of devices.
On the product side, NEXTracker™
drives renewable energy
transformation
by designing and building some of the most advanced solar trackers and energy
storage systems in the industry. By the end of 2018, NEXTracker delivered or is
fulfilling capacity for 17 GW of smart solar trackers around the world. Flex
also uses NEXTracker™ solar trackers to maximize the renewable solar energy
generated at our site in Chennai, India.
We also provide lighting solutions and produce some of the world’s most
efficient LED lighting systems for commercial and industrial applications
globally, and we deploy our energy-efficient products in our own sites. Between
2013 and 2018, we installed over 113,000 LED light fixtures at sites in 15
countries, saving of over 87GWh/year and reducing over 61,000 tonnes of CO2e
emissions per year.
On the supply chain front, sustainability requirements are linked to quality and
other standard requirements for our suppliers. We ask our suppliers to have a
social and environmental management system in place, to ensure continuity and
effectiveness of social and environmental activities and mitigate potential
risks. We also ask our suppliers to follow Responsible Business Alliance
policies and the Flex Supplier Code of Conduct. We also have several supply
chain programs that span work hours monitoring and worker empowerment training —
an extension of our community programs.
Flex’s 20 by 2020 goals are aligned with four of the SDGs: quality education, affordable and clean energy, decent work and economic growth, and responsible consumption and production. Three years in, what have been the outcomes of this alignment with the SDGs?
MS: Every program we have aligns to the SDGs, but we focus most of our
efforts on four goals related to [those four SDGs]. Our disclosure through the
GRI reporting framework allows us to measure and publicly disclose our
contribution to the
SDGs.
This is complemented by our Sustainability KPIs and our Flex 20 by 2020 goals,
which we make available publicly twice per year.
Examples that showcase our contribution to the SDGs include:
SDG 4: Quality Education. Target 4.3 — By 2030, ensure equal access for all
women and men to affordable and quality technical, vocational and tertiary
education, including university.
We contribute to this through our 2020 goal of increasing the hours of training
for employees. In the last two years, we provided over one million training
hours, online or in person.
We also have the Flex Scholarship Program, which benefits over 4,000
employees at more than 30 sites in 10 countries. This initiative accounts for
employees enrolled in 180 educational programs globally. Through this program,
our employees can obtain technical certifications, high school diplomas,
university or Master’s degrees from local, accredited educational institutions.
Our contributions to this SDG not only help our employees, but also benefit our
communities and supply chain. We developed our own program, in collaboration
with BSR, to teach personal and professional skills to our suppliers’
employees. This program will benefit over 20 suppliers in China and
Mexico.
SDG 7: Affordable and Clean Energy. Target 7.3 — By 2030, double the global
rate of improvement in energy efficiency.
One way we contribute to this target is through reducing energy consumption in
our operations. We have implemented over 200 energy-saving programs to track and
report our energy use, reductions and intensity as part of the CDP Climate
Change Program, and for our own goal of decreasing our CO2e emissions.
These are only a handful of examples, but the overall outcome of our alignment
to these SDGs is added value for our customers, partners, employees and the
environment — a win-win for the business and stakeholders.
Flex has focused quite a bit on professional growth in your communities,
especially for women. What are some of the things the company does that really
stand out in this regard?
MS: We work with nonprofits, community leaders and governments to promote
sustainable economic growth, employment and decent work for all. We promote
social good through grants from the Flex Foundation, corporate and employee
donations, and volunteerism.
With quality education as one of our priorities, we support nonprofits that
align with our strategy and focus on areas related to lifelong learning, and
technical and vocational training. We work to ensure people have access to the
inclusive, quality education necessary to succeed in the workplace by investing
in technical programs and curriculum.
Technical education programs targeted to women offer the skills to help narrow
the gender equality gap and improve their economic outlook. In 2018, with
funding from the Flex Foundation, the Canadian iSisters Technology Mentoring
Inc. and the Mexican Laboratoria Coding
AC trained more than 60 women. Training provided
by the organizations included digital and media literacy skills, and a coding
bootcamp.
What have been the business benefits of doing this?
MS: Integrating sustainability into everything we do has become a core part
of how we operate. What we do in this area reflects on our ability to attract
and retain employees, business and investors. It is in our best interest to
invest in sustainability.
Our customers, investors and employees’ interest in sustainability is growing.
More and more, the workforce is considering social and environmental factors
when making employment choices. Our performance, in terms of sustainability, is
constantly evaluated through customer scorecards, and external sustainability
rankings and ratings.
It must also be noted that we do not operate in a vacuum. Everything we do has a
broader impact. For example, when we invest in quality education — a crucial
part of our strategy — those who benefit can build a more robust skillset and,
subsequently, have more access to better work opportunities with higher earning
potential. This, in turn, benefits their families and communities.
When we advance sustainability, our customers and investors win. When they win,
we do, too. It’s a virtuous cycle.
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Published Jun 12, 2019 2pm EDT / 11am PDT / 7pm BST / 8pm CEST