Organizations today must navigate the dual pressures of digital acceleration and
climate responsibility to stay competitive.
But this presents a dilemma: Generative artificial intelligence, one of the
emerging technologies with the greatest potential to drive digital
transformation, has a tremendous impact on the environment.
The perception that Gen AI can produce a cavalcade of business benefits expanded
its use rapidly. But this techno-optimism is tempered by the realization that
the current trajectory could exacerbate the climate crisis and further strain
our natural resources.
Gen AI, which can produce new content based on patterns in existing data,
requires vast energy consumption and water usage. This technology cannot
function without the production of graphics-processing units — fueling both the
mining of rare earth metals and greenhouse gas (GHG) emissions.
Capgemini believes that embracing Gen AI and
protecting the environment aren’t mutually exclusive. However, we acknowledge
this quandary and aspire to face it head on — and we encourage others to do the
same.
Deploying Gen AI-powered solutions in ways that optimize an organization’s
energy use while mitigating its own impact will require careful planning and the
adoption of ethical
frameworks.
Approached
intentionally,
the integration of Gen AI can supercharge eco-friendly business practices —
something we call “sustainability at the speed of AI.”
Sustainable AI: Problematic paradox or promising proposition?
According to an analysis by software engineering website Baeldung, training
ChatGPT-5 is expected to consume 3,500 megawatt-hours — enough energy to
power roughly 320 average US homes a
year.
Simultaneously, the global AI market is projected to hit $4.8 trillion by
2033
— up from $189 billion in 2023.
The relentless demand to deploy LLMs at scale poses a significant problem for
organizations with sustainability commitments.
The Capgemini Research
Institute report,
Developing Sustainable Gen
AI,
examined the technology’s environmental impact and the need to develop
sustainable usage practices. The team conducted a survey of 2,000 senior
executives at organizations with annual revenues exceeding $1 billion that
already have Gen AI initiatives underway.
Only 12 percent of executives
surveyed
said their organizations measure Gen AI’s environmental footprint, and only 20
percent rank the footprint as a top-five factor when selecting or building Gen
AI models. Nevertheless, 48 percent say their Gen AI use has increased GHG
emissions.
This underscores the urgent need for more responsible approaches to AI
development.
Companies
and
countries
alike have falled short on many climate commitments, which often rank second to
financial priorities. Should we see AI as the opportunity to finally fulfill our
goals or another challenge to compel even more backpedaling?
The good: Accelerating sustainability with AI
Developing environmentally responsible AI for business requires a two-pronged
approach: AI should improve the sustainability of operations, and AI itself
should be handled sustainably. Here’s what that looks like.
Organizations can use Gen AI tools to embed sustainability throughout countless
functions — for example, scenario
modeling
for environmentally informed decision-making, ESG reporting for compliance and
transparency, process optimization for efficient energy use, supplier analysis
for Scope 3 emissions
reduction,
eco-design
assistance
for cleaner product development, and so forth.
Many Capgemini clients using AI and data for sustainability purposes have
reported greater employee retention, emissions reduction, supply chain
acceleration, water conservation and cost savings.
Agentic AI, which makes decisions and acts autonomously, can scale these new
capabilities with precision and speed. Embedded into daily operations, AI agents
can monitor pollution and optimize procurement while humans provide ethical
judgment, strategic direction and creativity.
More and more studies forecast that AI will make or augment half of all
business
decisions
by 2027 — but human oversight will remain crucial.
The bad: Grappling with AI’s environmental impact
But the predicament lies in AI’s toll on our natural
resources.
A lack of transparency from major
LLM providers regarding the impacts of AI use makes it difficult for
organizations to incorporate this information into their net-zero strategies.
Cornell University recently published a peer-reviewed
paper by our Capgemini colleagues, who
proposed a comprehensive methodology for estimating the environmental impact of
a company’s AI portfolio. Their methodology breaks down the impacts of AI
solutions at the company level into interconnected models, so initiatives can be
aligned with sustainability goals.
“To minimize environmental risks, all actors of the AI value chain — including
hardware manufacturers — must actively contribute to responsible deployment and
usage,” the authors wrote. “Achieving success requires greater transparency
through information sharing among stakeholders, including environmental impact
data and optimization methods. Without coordinated effort from model providers
to end users, environmental impacts will significantly increase.”
To operationalize these strategies, Capgemini developed a framework for
integrating sustainability into every phase of AI development and deployment.
This includes diagnostics to assess environmental impact, design principles for
sustainable AI, training for data science teams, and governance models to ensure
ethical and transparent use.
This approach — which supports fast prototyping, pilot implementation, and
enterprise-wide scaling — is designed to help organizations move from isolated
use cases to holistic transformation strategies. These strategies contribute to
the larger goal of lowering the impact of enterprise information
technology, which
contributes greatly to the world’s carbon footprint.
Real-world benefits across industries
Capgemini’s responsible AI framework is already helping clients identify where
AI tools can drive greater efficiency and sustainability:
-
A biopharmaceutical company identified more than 80 use cases for enhancing
digital operations with AI.
-
A pet food company used Gen AI to reduce product development time by half.
-
A mining company used drones and a geographic information system — both
powered by AI — to automate land monitoring, saving hundreds of thousands of
euros annually.
-
In healthcare, a business improved patient support with AI assistants —
reducing response times by more than 80 percent.
-
And an aerospace company used AI to optimize manufacturing and forecasting,
enhancing competitiveness and sustainability.
These examples demonstrate that AI can drive both environmental and financial
performance when applied responsibly. But monitoring the environmental impact of
the AI-powered solutions in each instance remains critical.
Benefiting both business and planet
By embedding sustainability into AI and AI into sustainability, enterprises can
unlock new value, reduce their environmental footprints, and lead in
environmental stewardship.
A strategic business transformation partner can help companies develop a
structured approach for identifying opportunities, prioritizing initiatives,
developing business cases, and scaling solutions that — along with tools for
diagnostics, design, implementation and governance — can help organizations move
quickly from concept to value realization.
The convergence of AI and sustainability is reshaping the business landscape in
a way that’s teeming with challenges and opportunities.
Learn more about Capgemini’s vision for developing sustainable Gen AI
practices,
and don’t hesitate to reach out to keep exploring solutions.
Get the latest insights, trends, and innovations to help position yourself at the forefront of sustainable business leadership—delivered straight to your inbox.
Director, Sustainability Strategic Initiatives and Partners, North America
Capgemini
VP, Global Data & AI Lead for Energy, Utilities and Sustainability
Capgemini
Christopher Scheefer is the Global Data & AI Lead for Sustainability at Capgemini, where he helps enterprises harness data, generative AI and automation to accelerate their sustainability transformation. With decades of experience across energy, utilities and manufacturing, he specializes in designing purpose-led, AI-powered solutions that reduce carbon impact, improve resilience and unlock new business value.
Published Sep 4, 2025 8am EDT / 5am PDT / 1pm BST / 2pm CEST