Our brains are wired to pay attention to whatever is happening right here, right
now. And for many, the relative invisibility of climate change in our lives
relegates the crisis to a problem for distant generations. Most of us simply
don’t have the time, diligence or scientific knowledge necessary to decode the
complex, interconnected details that make up the climate crisis.
But we can’t continue communicating about climate change in ways that feed our
evolutionary prejudices and continue kicking the can down the road. We need to
outsmart our biases using strategic communication tactics so we can take action
when it matters — which is now.
What is bias?
Biases aren’t always a bad thing. They’re tools that have kept our species alive
for 200,000 years. Our ancestors used “distance bias” to judge the relevance of
threats by gauging physical proximity. If a prehistoric hunter saw a saber-tooth
tiger several miles away, he might feel a tad uneasy; but he wouldn’t scrap the
hunt. However, if he woke in the night to a tiger entering his home, his brain
would recognize the physical proximity of the threat and he’d respond
immediately.
Distance bias also applies to time. Think about the differences in your feelings
if you were told to make a speech in front of a massive audience today versus in
two years. Savvy business leaders already know how to account for delays over
time using evaluations such as net present value and discounted cash flow to
assess future risks and opportunities. Yet for years, we’ve communicated that
the climate crisis is like a saber-tooth tiger miles away. It’s a problem that
will affect us in 50 years, 20 years, maybe 12 years — not today. So, when the
spreadsheets calculate those risks, we may feel a twinge of unease at the tiger
down the road; but we’re not willing to scrap the hunt. Instead, we continue
business as usual.
While we can’t (and don’t want to) bring the most disastrous effects of climate
change to our front door tomorrow, we can communicate more effectively to
colleagues and stakeholders to mitigate distance bias; tamp down complexity; and
bring the metaphorical tiger to the center of our attention, where it belongs.
3 ways to hack your brain for climate action
We can work around distance bias to address environmental factors in the
boardroom; but it requires using a special mix of languages — including speaking
to business leaders in business terms, honing in on the financial cost of
unmitigated
risks
and driving the impact home with meaningful examples.
1. Tug on the heartstrings
Psychologist Fréderic
Laloux proposed a simple
exercise to make the future feel closer: Consider what age you and a child you
love will be in 2050. By 2050, you may be approaching the later years of your
life, but that child will be starting a career or family. Now, imagine the
catastrophic effects of unaddressed climate change — including skyrocketing food
prices and extreme weather events — destroying their life milestones.
This perspective-taking allows us to connect emotionally to the future and
simultaneously invokes instincts for protection and stewardship. It gives us a
direct channel to care more and to feel like we have a responsibility to act on
behalf of someone, or something, we love.
2. Demonstrate why 1.5° matters
To most, 1.5 or 2 extra degrees of heat feels inconsequential. But imagine you
have some ice cream at 1° below freezing. What happens when the temperature
ticks up 1 degree? It begins to melt, eventually becoming a sticky puddle.
Problem-solvers might say to just put it back in the freezer and it’ll be good
as new. But it isn’t. Not only does bacteria grow while it’s melted — making it
unsafe to eat — but the ice cream’s structure has permanently changed.
Similarly, our ecosystem is full of one-way boundaries sensitive to small
temperature changes. Warmer springs trigger birds to migrate from Europe to
the Arctic before the plants they eat have sprouted, leaving them to starve.
When someone laughs off 1.5° of global warming with a recommendation to
“just wear shorts,” use an example like this to change their frame of reference.
3. Practice losing your favorite things
At a recent team retreat, the climate crisis was presented in a memorable way. A
colleague came onstage wearing a cotton jacket and holding a water bottle and a
chocolate bar and asked us to imagine it was 2050. First, she removed her
jacket. Cotton is highly susceptible
to
rising temperatures, drought and unpredictable rain, so it will grow
increasingly unproductive and harder to access. Then, she tossed her bottle.
According to the World Meteorological
Organization,
more than 5 billion people will have inadequate access to water by 2050. Lastly,
she dropped her chocolate bar. Rising temperatures threaten cacao trees; they’re
predicted to go extinct by 2050, according to the National Oceanic and
Atmospheric
Administration.
Witnessing everyday items disappear is surprisingly powerful. Practice this with
your own business model. What elements are in danger? How will losing them
impact other aspects of the business?
Now what?
I once thought it was crucial to get everyone to understand the crisis we’re
facing. Today, with climate change now an “identity politics”
issue,
that’s an unrealistic goal. A lot of people aren’t ready to face our future, but
we can’t wait for them. We need to focus on those who can move quickly and with
impact: the business sector.
Many business leaders are poised to act but are held back by a lack of
stakeholder support. We need to equip these leaders with tools like these that
quickly mitigate distance bias and decrease complexity without triggering
immediate rejection. We do this by framing the crisis in their terms —
convincing them and their teams to act today. These techniques work because they
ground distant and challenging concepts in simple terms, present tense and
business realities.
Ultimately, we can’t change the ways our brains are wired to protect us. But we
can change the way we communicate to effect change.
The saber-tooth tiger isn’t 30 years away — it’s lurking outside our door. While
we argue over its existence, it’s growing stronger and will be much harder to
stop with every passing year.
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Published Dec 28, 2022 7am EST / 4am PST / 12pm GMT / 1pm CET