As today’s culture wars rage on, many companies are likely forgoing significant
earnings
by failing to promote their sustainability progress — due
to an overabundance of caution from decision-makers who want to avoid offending
anyone.
Wary of being criticized by the current administration on the one hand or
climate activists on the other, many businesses are opting to maintain a low
profile and avoid controversies in these fraught times.
But recent research suggests that transparency around environmental, social and
governance (ESG) projects often improves financial performance. It behooves
companies to establish a comprehensive method for tracking the connection
between sustainability progress and profitability.
A communication quagmire
Achieving a truly sustainable economy was never going to be easy. Such
large-scale transformations, however necessary, are bound to create significant
challenges — not least of all in how they’re communicated to the
public.
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Pushback from people who deny the scientific consensus on anthropogenic climate
change is not surprising, but what may be are the consequences of criticism from
sustainability allies of inaccurate or inflated
claims — aka greenwashing.
There should be repercussions for genuine
greenwashing; and
more and more brands with misleading messaging are being held to
account
by regulators,
consumers
and
activists.
But it rarely goes beyond reputational damage: A
study in the March 2025
issue of Nature Climate Change found that 40 percent of companies that set
emissions targets for 2020 missed the mark or stopped reporting on them before
the deadline — and these companies faced no significant consequences for failing
to meet their voluntary climate commitments.
“This does seem like an opportunity for a free lunch,”
said
Shawn Kim, Haas School of Business
professor and study co-author. “Companies can enjoy some immediate benefits,
such as positive media sentiment and environmental scores by announcing
emissions targets, but it doesn’t seem like they’re paying any consequences when
they miss or drop these targets.”
Overcorrection creates greenhushing
But recent evidence indicates that many companies are so worried about
greenwashing accusations that they have started to downplay their
sustainability
efforts —
a trend dubbed greenhushing.
A 2024 study found that only two
percent of US companies over-promoted their ESG impact last year, whereas 58
percent under-promoted genuine progress.
Furthermore, the current US administration’s anti-climate
stance
has had a chilling
effect
on ESG discourse worldwide; many companies are just as dedicated to achieving
net zero as before but are pursuing these goals quietly.
“Companies are scared to talk about ESG, and particularly scared to talk about
the positive impact they’re having on the world,” Sebastian
Leape, chief executive
of Natcap — which helps companies measure their
impacts on nature — told The
Times.
Skepticism without cynicism: Providing transparency, earning trust
This predicament raises a few questions for the public at large and for
companies.
How do we create a culture that discourages misleading claims about one’s environmental impacts in both directions?
We must be skeptical of environmental
claims
without being cynical. We must accept that some people and companies will make
mistakes despite sincere efforts to do what’s
right.
We don’t want the public to reward apathy and inactivity while censuring
companies that try to make a difference.
How can sustainability advocates better promote their initiatives within their companies and to the wider world?
They should learn how to quantify and articulate the genuine business
value
that their sustainability initiatives create. Executives are more likely to
greenlight ESG projects when they’re seen as profit, rather than cost, centers.
And the public is more likely to believe the claims of for-profit companies when
it knows that these activities weren’t acts of altruism — they improve the
bottom line.
The correlation between sustainability and financial success
A business is supposed to identify and capitalize on opportunities to generate
returns for its stakeholders. Sustainability is one of those opportunities; it’s
a strategic business imperative that delivers tangible results.
The Capgemini Research Institute’s new report, Driving business value
through
sustainability,
found that 82 percent of global executives surveyed said they are investing in
sustainability because it directly boosts sales.
Of course, it’s difficult to prove the direct cause of improvements in
multivariate analyses — such as the complex inner workings of a Fortune 500
corporation. But sustainability advocates are advised to prioritize measuring
the correlation between an organization’s strong ESG performance and numerous
competitive advantages — including greater access to capital, lower borrowing
costs,
improved stock performance, stronger stakeholder relationships, enhanced
branding, increased productivity, reliable employee engagement, reduced
operating
costs
and more.
According to the report, organizations around the world are realizing concrete
savings of 14 percent in supply chain costs and 14 percent in transportation
costs through sustainability initiatives — with expectations to reach 25 percent
and 23 percent, respectively, in the next three years. Companies across
retail and
aerospace are especially
bullish, with more than 75 percent expecting to achieve more than 20 percent
savings in supply chain costs.
From risk management to resilience strategy
Sustainability initiatives alone might not guarantee these benefits, but there
are enough examples to prove that they are not mutually exclusive. When executed
correctly, sustainability initiatives have been proven to save energy and reduce
waste, thereby reducing costs.
Furthermore, companies are more likely to attract promising young talent if they
promote their sustainability efforts. Research consistently shows that young
people are choosing to work for more sustainable
organizations
— all else being equal — the same way they are choosing to purchase more
sustainable
products.
Sustainability is no longer just about reducing harm — it’s also about creating
long-term business and environmental value and adapting to become more
resilient,
so that organizations can maintain viability during climate-related
disruptions.
Putting sustainability into action
It’s important for the sustainability movement to foster a culture that
discourages both greenwashing and greenhushing. Companies can strike the right
balance by developing frameworks for mapping sustainability initiatives directly
onto financial statements — linking them to revenue growth, cost savings and
valuation.
Sustainability must be translated into financial terms that resonate
with the C-suite, investors and customers. Financial disclosures and measurement
frameworks — such as the Task Force on Climate-related Financial Disclosures
(TCFD) and the International Sustainability
Standards Board
(ISSB)
— play a role in ensuring that sustainability is seen as a strategic driver, not
a cost.
And ignoring the issue is no longer an option: Capgemini’s research reveals that 44 percent of organizations have suffered reputational damage due to
sustainability inaction, while 27 percent have encountered regulatory challenges for the same
reason.
The warning is clear: Companies that fail to embrace sustainability risk losing
both market share and stakeholder trust.
4 steps to uncovering the financial value of sustainability
Capgemini encourages decision-makers to take four steps to start and expand
sustainability initiatives in their organizations:
-
Align with finance: Integrate sustainability into core financial
strategies and collaborate with the Chief Financial
Officer.
-
Measure full value: Capture both tangible (e.g., cost savings) and
intangible (e.g., brand
reputation)
benefits, including hidden
value.
-
Communicate
effectively:
Share impacts transparently and tailor messages to stakeholders.
-
Collaborate
cross-functionally:
Foster coordination between finance, sustainability and other teams.
Understanding and promoting the hidden economic benefits of sustainable business
models will not only boost your bottom line — it will silence the detractors.
Get the latest insights, trends, and innovations to help position yourself at the forefront of sustainable business leadership—delivered straight to your inbox.
Global Head of Ventures and Sustainable Futures, North America @ frog design and Capgemini Invent
Capgemini
Director, Sustainability Strategic Initiatives and Partners, North America
Capgemini
Published May 7, 2025 8am EDT / 5am PDT / 1pm BST / 2pm CEST