Outvertising — a UK-based advocacy group
for LGBTQ+ inclusion in marketing and advertising — has called on brands to
continue with their Pride campaigns and year-round support for queer
communities, despite the potential for backlash.
As the company says in a
post:
“Outvertising remains resolute in continuing our pursuit to make marketing and advertising completely LGBTQIA+ inclusive. With Pride Month upon us, we invite the industry to join us in that pursuit. Anti-LGBTQIA+ groups are relentlessly attacking brands that demonstrate allyship with our community.
“As part of their efforts to halt and roll back LGBTQIA+ inclusion in society at large, these fringe groups are attempting to erase our community in the media, including in the ads people see. The Trans+ community are weathering the brunt of this targeted campaign of hate and they must be protected. But this hate is not limited to our Trans+ friends – the whole LGBTQIA+ community are feeling the effects.
A rocky road
Brand support of the LGBTQIA+ community and other divisive social issues can
create backlash because these issues have become so politicized — a phenomenon
that is mostly unique to the US that seems to be becoming more extreme by the
day. But, similar to the backlash against ESG strategies and
legislation,
it also doesn’t reflect the values and beliefs of the majority of the US public.
According to a February 2023
survey from gay-rights organization GLAAD, an overwhelming majority of US adults who don’t
identify as LGBTQIA+ believes that companies should publicly support the queer
community. Roughly 70 percent of the 2,500+ adults surveyed who don’t identify
as lesbian, gay, bisexual, transgender, queer or other member of the community
said support from companies should come through hiring practices, advertising
and sponsorships.
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Still, the conservative uproar that a growing number of companies — including
adidas,
Bud
Light,
Disney,
Kohl’s,
Nike,
The North
Face,
PetSmart
and
Target
— are facing because of their support of the queer community this year
alone understandably might have them and many other brands unsure as to how to
proceed.
But part of being an advocacy brand is understanding that you will never be able
to please everyone. And those that choose to use their voice to support
potentially contentious and divisive issues going forward should feel firm
enough in their brand values to not let the threat of a few, very loud naysayers
keep them from continuing to demonstrate their brand purpose.
In his keynote
presentation
at SB’19 Detroit, Ben & Jerry’s then-CEO Matthew
McCarthy spoke to the power
of brand influence in advancing systemic social change: “Part of transparency is
having the courage, the openness to share your message — that’s part of why
consumers and people will trust you and pick your business over another. … We’re
not here in business to please everybody or go to the lowest common denominator
of acceptance — we’d much rather be loved by a few at Ben & Jerry’s than
unoffensive to many.”
How to stand your ground this Pride Month — and every month:
For its part, Outvertising offers advice for brands on walking their talk:
-
Brands with Pride ads: Run them.
-
Brands working with LGBTQIA+ talent: Protect them.
-
Brands with Pride event plans: Keep them.
-
Brands with Pride products: Display them.
-
Brands with rainbow logos: Back up this declaration with meaningful
actions.
-
Brands that come under attack: Brave the
backlash.
-
Brands with media spend: Invest in media that match your values. Divest
from media that spread disinformation.
“This is a time that calls for commitment and courage," Outvertising continues.
“If your brand’s allyship comes under attack this Pride Month, we advise you not
to waver in your resolve because of a hateful few. Your action can be made in
the sound knowledge that you have the majority behind you. 2 in 3 people under
60 (66
percent) think it’s important to fight discrimination against LGBTQ+ people.”
Don't back down
Brands can find more advice on how to confidently stand their ground on divisive
social issues in the Outvertising
Guide, its Media
Guide, its Employer
Guidance guide and other
resources on the Outvertising
website.
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Sustainable Brands Staff
Published Jun 6, 2023 2pm EDT / 11am PDT / 7pm BST / 8pm CEST