In a volatile market, it can be a good idea to remind ourselves (and our
colleagues) that there’s a strong business case for ESG and sustainability.
Last
week, The Guardian launched the "89 Percent
Project"
in collaboration with other media outlets to spotlight a global consensus:
Between 80 and 89 percent of people worldwide support stronger governmental
action on climate change.
Despite this overwhelming majority, many individuals mistakenly believe they are
in the minority — a phenomenon termed the "spiral of
silence."
Maybe this is also a trend in marketing? Are we underestimating consumers’
willingness to engage on
ESG?
Back in 2012, when I was an up-and-coming sustainability enthusiast releasing my
first book,
Goodvertising, I
coined a simple belief: “What’s good for people and planet is good for brand and
bottom line.” At the time, I saw a growing trend of brands weaving social and
environmental narratives into their campaigns. It felt like the beginning of
something.
Now, working with global marketing intelligence company
WARC, I’ve had the chance to test that theory with real
data — analyzing 100 of the world’s most effective campaigns from 2014 to 2024
through a sustainability lens.
The recent WARC report, Sustainability in the WARC Effective
100,
underscores a pivotal shift in the branding landscape — the rise of
sustainability and social responsibility as core components of effective
marketing strategies.
The evolution of brand effectiveness
Over the past decade, the most impactful campaigns have transcended mere
product
promotion.
They've delved into societal issues, aligning brand values with those of their
consumers. This alignment isn't just ethical; it's strategic. Brands that
authentically engage with social and environmental causes resonate more deeply
with audiences, fostering loyalty and trust.
The findings surpassed my expectations. On average, 30 percent of the most
effective campaigns included a social or environmental angle — ranging from 19
in 2015 to a peak of 39 in 2021. But what surprised me even more was the
consistency. Sustainability didn’t show up as a trend peaking and fading — it
has remained a steady force across the decade.
Key strategies for building meaningful brands
-
Rewarding positive behavior: Incentivizing consumers to make
sustainable
choices
can drive both brand engagement and positive impacts. For instance, Tesco
Malaysia offered discounts to customers who reused plastic
bags
— promoting more sustainable habits while enhancing brand image.
-
Empowering communities: Financial-services brands including American
Express,
Mastercard
and
Visa
have supported small business owners around the world; while Knorr has
aided impoverished communities
in cultivating their own food. Such initiatives not only address societal
challenges but also position brands as catalysts for positive change.
-
Reframing challenges: French supermarket Intermarché led the
fight
against retail food
waste
by marketing imperfect produce, turning a perceived flaw into a unique
selling proposition. This approach demonstrates innovative thinking and a
commitment to sustainability.
-
Personalizing social issues: Campaigns that address personal and
societal concerns — such as Dove's focus on women's
self-esteem or SK-II's
spotlight on societal
pressures
faced by young women in China — forge emotional connections with
consumers.
-
Pioneering new categories: Back Market's emergence as a leading
seller of refurbished personal
electronics
illustrates how brands can create new markets that align with environmental
values.
Other topline findings from WARC’s ranking of the world’s most effective campaigns:
-
Social sustainability issues including women’s
empowerment,
challenging
biases
and tackling poverty emerge as key themes.
-
Environmental sustainability campaigns are less prominent across the
10-year analysis, although reducing
waste
is a key theme.
-
Effective brands have a core issue and support it over time; they
don’t just highlight the issue — they also reinforce the customer benefit,
and many use creativity to find novel solutions.
-
Toiletries and cosmetics (54) and retail (43) are the categories
with the highest volume of sustainability campaigns.
-
The region with the most sustainability-focused creative was North
America (73), with Asia (64) and Europe (63) not far behind.
Implications for marketers
The insights from the WARC report suggest that brands must evolve to remain
relevant. This evolution involves integrating purpose-driven initiatives into
core business strategies, ensuring authenticity in
messaging,
and measuring success through a multifaceted lens.
Forget jargon such as “environmental,” “social” and “ESG” — effective campaigns
are really about kitchen-table issues: cost of living, health, education, jobs,
housing, family. These aren’t passing fads; these are perennial human concerns —
the kind that won’t go out of style like the latest colorway on your Nikes.
If we want to be better marketers, we need to be better humans. Campaigns from
effective brands across a variety of industries have shown that
sustainability-led messaging can deliver lasting impact. When sustained over
time, these campaigns don’t just build brand equity — they build brands that
matter.
Get the latest insights, trends, and innovations to help position yourself at the forefront of sustainable business leadership—delivered straight to your inbox.
Thomas Kolster is an internationally recognised marketing & sustainability expert, author and keynote speaker, and founder of the global Goodvertising movement that’s inspired a shift in advertising for the better.
Published Apr 30, 2025 8am EDT / 5am PDT / 1pm BST / 2pm CEST