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Stories About Consumer Insights

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Science, Certifications, Stories: 3 Reasons You Can't Afford Not To Leverage Your Brand's Sustainability Initiatives
Science, Certifications, Stories: 3 Reasons You Can't Afford Not To Leverage Your Brand's Sustainability Initiatives

STAKEHOLDER TRENDS AND INSIGHTS - Your company is doing all the right things: You’re making a product with sustainable attributes, your manufacturing process is diverting waste from landfill, and your products contain recycled content. But are these efforts translating into higher brand value at the shelf? If you’re not communicating your sustainability efforts in the right way, you might be missing the boat. Here are three key reasons you can’t afford to miscommunicate your sustainability initiatives:

REI, National Parks Encouraging People to #FindYourPark and Truly Experience the Great Outdoors
REI, National Parks Encouraging People to #FindYourPark and Truly Experience the Great Outdoors

BEHAVIOR CHANGE - REI has announced its support of the 100-year anniversary of the National Park Service in 2016 through a multi-year, multimillion-dollar partnership with the National Park Foundation, the official charity of America’s national parks. The partnership kicks off this week with the launch of Find Your Park, a public awareness and education campaign celebrating the milestone centennial anniversary of the National Park Service and setting the stage for the next 100 years.

What Do We Need to Agree Upon in Order to Work Together? The Principle of Minimum Consensus
What Do We Need to Agree Upon in Order to Work Together? The Principle of Minimum Consensus

COLLABORATION - “We build too many walls and not enough bridges.”— Isaac NewtonI agree 100%How many times can we honestly say that we really agree 100 percent with someone else on an issue? Often this is because finding points of disagreement with other people is one of the ways that we establish legitimacy and expertise in addition to our sense of self.Put simply, whilst we might almost totally agree with someone on an issue, we can also be motivated to find and highlight the nuances of where and how our understanding (unrecognised genius) and clear thinking provides us with a more accurate, pragmatic or relevant analysis.

Sprouts Farmers Market: A Case Study in Capturing the Loyalty of Discriminating Millennials
Sprouts Farmers Market: A Case Study in Capturing the Loyalty of Discriminating Millennials

PRODUCT, SERVICE & DESIGN INNOVATION - The financial landscape is rapidly changing thanks to new guests who have recently pulled up a seat at the investment table: Millennials.The generation has come into its own, with well-earned spending and investment power that it wields with great discretion. Millennials are placing their capital differently than previous generations, and they often demand that their investments meet socially progressive criteria. The nation’s first socially networked generation is eager for opportunities that are equally focused on generating returns and strengthening a more responsible bottom line.

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Sustainability Comes at a Premium: Creating a Race to the Top Through the Luxury Goods Market
Sustainability Comes at a Premium: Creating a Race to the Top Through the Luxury Goods Market

PRODUCT, SERVICE & DESIGN INNOVATION - Is it really possible for both businesses and the planet to thrive while providing people with the luxury goods and experiences they want?Luxury has always been a key component of international trade. We have historical records and archaeological evidence across several millennia of human history, showing the importance of items such as porcelain, silk, furs, wine, jewellery, fragrances and spices.There is every indication that human demand will continue for the positional goods and experiences that display status and wealth: travel to exotic locations, perfumes with exquisite smells, foods that taste delicious, or objects that look beautiful. But meeting this demand creates a consumption challenge.

Survey: Millennials and Women Leading the Sustainable Investing Charge
Survey: Millennials and Women Leading the Sustainable Investing Charge

BEHAVIOR CHANGE - Seventy-one percent of active individual investors describe themselves as interested in sustainable investing, and nearly two in three (65 percent) believe sustainable investing will become more prevalent over the next five years, according to a new survey by the Morgan Stanley Institute for Sustainable Investing.The Sustainable Signals report examines the attitudes and perceptions of individual investors towards sustainable investing and considers the broader implications for investors, corporations and governments.

Newsflash: Some Americans Stumped on Sustainability!
Newsflash: Some Americans Stumped on Sustainability!

STAKEHOLDER TRENDS AND INSIGHTS - In November, Domtar Corporation — North America’s largest manufacturer of uncoated freesheet paper — conducted a national survey fielded by Taylor Nelson Sofres (TNS) Global that revealed, perhaps not surprisingly, that while many Americans have good intentions when it comes to sustainability, they’re stumped when it comes to the details.“There is a strong opportunity for businesses to step up to the plate and provide information to help consumers make more informed decisions,” said Paige Goff, Vice President of Sustainability and Business Communication. “Whether you are choosing between two products or deciding how to dispose of an item after use, Domtar wants to be there as a valuable resource.”

Dear SB Vanguard: What Are the Hottest Types of Know How to Watch This Year?
Dear SB Vanguard: What Are the Hottest Types of Know How to Watch This Year?

BLOG - This is the latest in a series of posts in which we will poll our global community of business leaders and practitioners — the “SB Vanguard” — on a variety of issues pertinent to the evolving sustainable business landscape.For SB, the theme for 2015 is How Now. With that in mind, which leading-edge, practical tactics and tools do you expect to shine in 2015? What do you think are the hottest types of know-how to watch this year?Here are a few of the responses ...

Millennials Up Pressure on Brands for Sustainable Packaging
Millennials Up Pressure on Brands for Sustainable Packaging

CHEMISTRY, MATERIALS & PACKAGING - Millennials have higher expectations for sustainable product packaging than their older counterparts, according to a new study by Finnish packaging solutions company Stora Enso.Millennials, defined as those born between 1980 and 2000, are the focus of the Stora Enso Packaging divisions’ fourth Viewpoint report, which looks at their preferences and decisions when it comes to product packaging. Since this age group will comprise almost half of the European workforce (and therefore dominant consumers) by 2025, it is a key target for retailers and a prime category for brands to win over.

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Asda's 'Wonky Veg' Campaign Aims to Show Ugly Produce Is 'Beautiful on the Inside'
Asda's 'Wonky Veg' Campaign Aims to Show Ugly Produce Is 'Beautiful on the Inside'

BEHAVIOR CHANGE - UK supermarket giant Asda is trialing a new range of vegetable products it’s calling “Wonky Veg,” in a bid to reduce food waste.The retailer created its new range of misshapen fruit and vegetables — sold at reduced prices — after working alongside TV chef Jamie Oliver on initiatives to reduce food waste. The project is to be trialed in five stores across the UK beginning January 26.

The Evidence Is Clear: Consumers Want More Sustainable Packaging Options
The Evidence Is Clear: Consumers Want More Sustainable Packaging Options

CHEMISTRY, MATERIALS & PACKAGING - With the holiday season upon us, millions of shoppers are in the midst of purchasing wrapping paper and packaging for their gifts this year. What might surprise many is how much consumer commitment towards environmentally sustainable packaging has increased.

New Mobile App Encourages Fitness, Rewards You for Reducing Your CO2 Emissions
New Mobile App Encourages Fitness, Rewards You for Reducing Your CO2 Emissions

PRODUCT, SERVICE & DESIGN INNOVATION - Looking for something to hold you accountable on your New Year’s resolution to be more active? Changers — a German startup whose mission is to motivate behavior change by making sustainable actions measurable — has launched CO2 Fit, a new mobile app that measures the CO2 generated during various types of travel and rewards more active and lower-emitting options with Recoins, the world's first ‘green’ currency based on CO2 savings.

Google, Microsoft, Walt Disney and BMW Have Best CSR Reputations
Google, Microsoft, Walt Disney and BMW Have Best CSR Reputations

MARKETING AND COMMS - Google, Microsoft, Walt Disney and BMW have the best CSR reputations globally, according to new research from the Reputation Institute (RI).Although this year Google beat out Microsoft for the top spot, the same companies remain in the top four as last year. The top companies based on their CSR reputation come from the IT, automotive, consumer goods and media/entertainment industries. The new entrant in the top 10 this year is LEGO, while Nestle is no longer in the top 10 list.

Why Consumer Education Is Vital for Corporate Sustainability Success
Why Consumer Education Is Vital for Corporate Sustainability Success

BEHAVIOR CHANGE - More and more, big companies have a growing responsibility, not just to help their bottom line, but to promote significant positive behaviors that contribute to a healthier world. That often means going above and beyond company-wide sustainability initiatives — committing to consumer education programs and encouraging audiences to be a part of the responsibility we all bear for protecting the environment.

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Effie, WEF Announce Inaugural Call for Entries for Positive Change Award
Effie, WEF Announce Inaugural Call for Entries for Positive Change Award

MARKETING AND COMMS - Effie Worldwide and the World Economic Forum (WEF) have announced the inaugural call for entries for The Positive Change Effie Award, which recognizes and celebrates the most effective marketing programs that have measurably shifted consumer behavior toward more sustainable choices, and/or grown demand for more sustainable products and services by incorporating sustainability as a part of their marketing communications.The call for entries opened in September, and the deadline period runs from December 4, 2014 to January 12, 2015.

Survey: Consumers Hate Product Waste More Than Going to the Dentist
Survey: Consumers Hate Product Waste More Than Going to the Dentist

CHEMISTRY, MATERIALS & PACKAGING - This week, LiquiGlide Inc. — creator of a coating for the insides of food containers that helps coax out every last drop — released survey results that clearly illustrate consumers' intense dislike of product waste.

Study: Millennials, GenXers and Baby Boomers Have Similar Workplace Preferences
Study: Millennials, GenXers and Baby Boomers Have Similar Workplace Preferences

BEHAVIOR CHANGE - Age is less of a factor than widely thought when it comes to workplace preferences in the U.S., according to a new workplace strategy report by CBRE Group.The study found that, while current assumptions about millennials are driving the design of many workplaces today, there is actually little difference in workplace preferences between millennials, Generation Xers and baby boomers. The study is based on aggregated CBRE Workplace Strategy surveys from more than 5,500 office workers across numerous industries,

#SB14London: The Latest Intelligence on Customer Attitudes and Behaviour
#SB14London: The Latest Intelligence on Customer Attitudes and Behaviour

STAKEHOLDER TRENDS AND INSIGHTS - SB ‘14 London got underway Monday morning and appropriately, one of the day’s first workshops presented some of the key market insights that will help to guide brands in the continued development of sustainable business models.Early in the session Forum for the Future’s James Goodman pressed home the need for brands to adapt to a changing consumer environment. He highlighted Greenpeace’s recent viral campaign against toy manufacturer Lego as a stark warning of the dangers of ignoring your customers’ concerns about sustainability.

5 Types of Consumer Reactions Sustainability Leaders Need to Understand Better
5 Types of Consumer Reactions Sustainability Leaders Need to Understand Better

BLOG - Corporate sustainability professionals are an interesting breed, aren’t they? Not always the most relatable or immediately exciting crowd, one might say. And not exactly the easiest to listen to, or understand — for most people, anyway.

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Report: As Companies Commit to Sustainability, Some Remain Skeptical
Report: As Companies Commit to Sustainability, Some Remain Skeptical

BEHAVIOR CHANGE - A growing number of companies are committed to policies to ensure environmental, social and governance sustainability — but some remain skeptical about their benefits, according to a new report from the Economist Intelligence Unit.New Business Models: Shared value in the 21st century, commissioned by Enel Foundation, finds that 66 percent of companies believe there is a direct link between sustainability and long-term financial performance. More managers also understand the wider importance of sustainability and increasing efforts to embed it into their strategies.

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