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Stories About Consumer Insights

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Technology at Its Tipping Point: A Design Manifesto for Humanity
Technology at Its Tipping Point: A Design Manifesto for Humanity

PRODUCT, SERVICE & DESIGN INNOVATION - Today, we are at a confluence of three global tipping points.

Frameworks to SHIFT Behavior, Create MAPS for Product Marketing
Frameworks to SHIFT Behavior, Create MAPS for Product Marketing

MARKETING AND COMMS - How to get consumers to choose sustainable over conventional remains a puzzling question, but two sessions I attended at SB’18 Vancouver provided frameworks to help brands make some headway. One highlighted actionable ways practitioners can influence consumers to behave more sustainably with the SHIFT framework. In the other, Nice and Serious drew parallels to the story of David and Goliath to introduce the MAPS and MEE frameworks to help companies compete with conventional products.

The Conscious Consumer vs. the Consumer Unconscious
The Conscious Consumer vs. the Consumer Unconscious

MARKETING AND COMMS - Last week, over 2,000 representatives from our global community of sustainability practitioners, brand strategists, product and service innovators, thought leaders and other change-makers convened at SB’18 Vancouver. Attendees shared their latest insights on a multitude of themes pertinent to improving business around the world. Here, we dig into brand and organizational efforts to get consumers to deliver their part of the sustainability equation, by putting their money where their mouths are.

‘Best for the World’: B Lab Recognizes Nearly 1,000 Top Scoring B Corps
‘Best for the World’: B Lab Recognizes Nearly 1,000 Top Scoring B Corps

LEADERSHIP - Businesses that earned top scores on the B Impact Assessment are being celebrated today with the announcement of B Lab’s 2018 “Best for the World” lists. B Lab simultaneously released separate lists recognizing Certified B Corporations in the top 10 percent for overall score, as well as in the categories for environment, customers, governance, community and workers.

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New Toolkit Uses Normative Messaging to Encourage UK Citizens to ‘Recycle Now’
New Toolkit Uses Normative Messaging to Encourage UK Citizens to ‘Recycle Now’

BEHAVIOR CHANGE - Recycle Now, a WRAP campaign that helps people in the UK recycle more things, more often, has launched a new communications toolkit for local authorities and partners, introducing a social norming messaging style designed to motivate citizen behavior change to improve recycling.

Making Meaningful Connections with Stakeholders Through People-Centered Design Thinking
Making Meaningful Connections with Stakeholders Through People-Centered Design Thinking

PRODUCT, SERVICE & DESIGN INNOVATION - Throughout the week at SB’18 Vancouver, a host of organizations shared a range of strategies for making meaningful and lasting connections with customers and other stakeholders, while improving their contributions to society.

BillerudKorsnäs joins fight against ocean litter, announces U.S. events
BillerudKorsnäs joins fight against ocean litter, announces U.S. events

PRESS RELEASE - BillerudKorsnäs, a sustainability leader in the global packaging industry and provider of packaging solutions, is encouraging action against ocean litter in a series of just-announced U.S. events, in theme with this year's World Oceans Day. The Swedish company has outlined an ambitious mission to challenge conventional packaging and bring more sustainable practices to the industry. "Between the growing chorus from consumers to address single-use packaging waste to reports from ocean researchers on declining ocean health, the problem of ocean litter has reached critical awareness," said Peter Malmqvist, BillerudKorsnäs Marketing Director, Americas. "What we need now is collaboration for sustainable development."

New Report Reveals a Gap in the Clothing Reuse Loop
New Report Reveals a Gap in the Clothing Reuse Loop

WASTE NOT - Today, Savers® released its third annual State of Reuse Report, which reveals that while people consistently state they are donating or finding ways to extend the life of their items, there is still a long journey ahead to fully embrace reuse — as 60 percent of North Americans shop secondhand only once a year or less.

Behaviour Change: The Power of Simple Messaging
Behaviour Change: The Power of Simple Messaging

BEHAVIOR CHANGE - Consumers want simple solutions. They need simple messages. And yet when it comes to truly sustainable products and packaging, the reality is quite complex and often requires consumer behaviour change. Leading brands are increasingly investing significant resources to develop and implement innovative solutions that ensure a sustainable lifecycle for products and packaging. The same brands then face a communication challenge: How should they effectively tell their story of progress and innovation in a simple and compelling way that both informs and leads to behaviour change?

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The 100% recyclable biopolymer will be used in the Nutrella Viva loaves packaging
The 100% recyclable biopolymer will be used in the Nutrella Viva loaves packaging

PRESS RELEASE - The 100% recyclable biopolymer will be used in the packaging of the new line of loaves with germinated grains that follow the Clean Label movement Braskem, the largest producer of biopolymers in the world, is now supplying the Green Plastic I'm greenTM to Nutrella, a brand of special loaves from the Bimbo Group - a world leader in bread making. The raw material is used in the Nutrella Viva loaves line, produced with germinated grain flours and following the Clean Label concept.

How Driscoll's Is Creating Shared Value in Berry Supply Chains
How Driscoll's Is Creating Shared Value in Berry Supply Chains

SUPPLY CHAIN - The buyer-supplier relationship is changing in more ways than you might imagine. Consumers and retailers are increasingly demanding that suppliers demonstrate their sustainability: How are buyers and suppliers collectively adapting to changes in the market, as well as labor and environmental pressures? My conversation with Kelley Bell, VP of social and environmental impact at Driscoll’s, provided insight into how large food brands are approaching these challenges and what the conversation is like among leading businesses as they work to create shared value with and for their suppliers.

Redesigning Good Business in a Shifting Landscape
Redesigning Good Business in a Shifting Landscape

PRESS RELEASE - 3 things we are looking forward to at Sustainable Brands ‘18

Study: Purpose Now Rivals Cost, Quality for Attracting, Retaining, Engaging Consumers
Study: Purpose Now Rivals Cost, Quality for Attracting, Retaining, Engaging Consumers

MARKETING AND COMMS - Purpose-driven brands can build stronger emotional connections with consumers that go far beyond a transactional relationship, according to the newly released 2018 Cone/Porter Novelli Purpose Study. Nearly eight in ten (79 percent) say they are more loyal to purpose-driven companies and would tell others to buy products from those companies (78 percent), while two-thirds (66 percent) say they would switch brands and over half (57 percent) would pay more.

Q&A: A Cattle Rancher Shares Her Beef with Food Labeling
Q&A: A Cattle Rancher Shares Her Beef with Food Labeling

ORGANIZATIONAL CHANGE - In the sustainability world, the conversation around beef mostly involves reducing the environmental impacts of its production (deforestation, methane emissions, etc). But Cassidy Johnston can offer a perspective we don’t often get to hear in the Sustainable Brands conversation — a New Mexico-based cattle rancher and newly appointed Sustainability Officer for the US Farmers and Ranchers Alliance (USFRA), Johnston is eager to share ranchers’ side of the story with the public and help dispel what she says are common misconceptions behind beef and its role in a sustainable food future.

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Cone Sponsors Sustainable Brands® Conference for Seventh Year
Cone Sponsors Sustainable Brands® Conference for Seventh Year

PRESS RELEASE - Cone executives join experts on four panels sharing insights on brand purpose, navigating the social justice landscape and consumer trends BOSTON (May 21, 2018) - For the seventh year in a row, Cone, a Porter Novelli public relations and marketing agency specializing in Purpose and corporate social responsibility (CSR), will join Sustainable Brands® 2018 (SB’18) as a sponsor. Cone will help lead and facilitate four dynamic sessions taking place over the four-day conference in Vancouver, June 4-7.

Print Is Great And Recycled Paper Makes It Even Better
Print Is Great And Recycled Paper Makes It Even Better

PRESS RELEASE - At Rolland, we find that reading on paper helps with comprehension and to more deeply understand complex content. It turns out we are not alone.

Trending: Global Beauty Industry Joins Forces to Drive Sustainability in Products, Packaging
Trending: Global Beauty Industry Joins Forces to Drive Sustainability in Products, Packaging

COLLABORATION - Collaborative efforts are advancing sustainability in the beauty industry. FIrst, supported by contributions from major brands and retailers, Forum for the Future and The Sustainability Consortium (TSC) have produced a draft assessment tool for evaluating the sustainability of beauty and personal care products, with the goal of simplifying and aligning the wide array of product assessment criteria in use today.

Philip Morris International Continues Shift Toward Smoke-Free Future
Philip Morris International Continues Shift Toward Smoke-Free Future

PRODUCT, SERVICE & DESIGN INNOVATION - On Tuesday, Philip Morris International Inc. (PMI) published its Sustainability Report 2017, outlining the concrete steps being taken to fundamentally transform its business, by putting smoke-free products at the core of its sustainability efforts to address wider societal challenges, drive operational excellence, manage its social impact and reduce its environmental footprint. PMI says it is committed to replace cigarettes as soon as possible with better alternatives to smoking for the millions of men and women who would otherwise continue to smoke.

4 Ways CEOs Can Truly Drive Purpose in Companies
4 Ways CEOs Can Truly Drive Purpose in Companies

LEADERSHIP - This is the ninth in a series of articles examining how business leaders and companies can transform their corporate culture in order to succeed in the midst of the impending Purpose Revolution. Find links to the full series below.

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Brands Take Note: Gen Z Is Putting Its Money Where Its Values Are
Brands Take Note: Gen Z Is Putting Its Money Where Its Values Are

WALKING THE TALK - Gen Z is bypassing the traditional political system and focusing on consumerism as a channel for change, according to new research from non-profit consultancy DoSomething Strategic. This generation is expecting brands to use their platform for good, especially as they feel that politicians and the political system have let them down.

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